Quality policy

Manufacturing Warranty

Retreading: Retreaded products and casings are guaranteed against all material and workmanship defects and/or diagnosis for a period of 5 years. During this period, we will take back the tire, and do the necessary work on the retread or, we will reimburse the original cost proportional to the treadwear.

 

Repairs: Repairs are guaranteed for 5 years against all material and workmanship defects and/or diagnosis according to the number of days following the repair:

0-180 days (6 months): 100% of the original cost,

181-270 days (6 to 9 months): 75% of the original cost,

271-1.25 years (9 to 15 months): 50% of the original cost,

1.26 years to 5 years: 25% of the original cost.

 

These warranties are subject to normal product use. This does not apply to tires of more than 10’ in diameter. Finally, we are not responsible for indirect damages.

 

 

 

 

Performance Warranty

LanOTR retreading:

LanOTR products are built and designed to have rubber compounds and/or a superior ground surface to other retreaded products offered. Therefore:

 

                 Compared to new tires: LanOTR is committed to each of its products. Compared to any other comparable new tire (L3, E3… etc.) used under similar conditions, saves a very minimum of 20% of the cost per hour of use.

 

                 Compared to our competition: LanOTR is committed to each of its products compared to any other re-treaded tire used under similar conditions is more economical per hour of use than the competition.

 

In the event that this is not the case for tires that have completed their usage normally and purchased at the regular price, the difference will be refunded in prorated to the hours worked. In order to do this, the cost of purchasing and normal service fees will be considered.

 

5 “S” Method

5S is the name of a workplace organization method that uses a list of five Japanese words: seiri, seiton, seiso, seiketsu, and shitsuke. Translated into English, they all start with the letter “S”. The list describes how to organize a work space for efficiency and effectiveness by identifying and storing the items used, maintaining the area and items, and sustaining the order. The decision-making process usually comes from a dialogue about standardization, which builds understanding among employees of how they should do the work.

 

There are five 5S phases: They can be translated from the Japanese as “sort”, “straighten”, “shine”, “standardize”, and “sustain”. Other translations are also possible.

Note of excellence from our health and safety mutual since 2012.

LanOTR offers you :

Mission and Values

Values

1. Quality

2. Professionnalism

3. Innovation and Cutting Edge

4. Respect

5. Honesty

Mission

Unleash our employees and partners’ full potential as well as the rubber products they use.

Goal

To become the most recognized OTR tire retreader in the World.